If your agency is currently experiencing an issue with its automated victim notification system, automated notifications will not be delivered to victims/registrants until the issue is resolved. To ensure the victims/registrants in your agency still receive notifications during this outage, follow the Emergency Override Procedures.
You will need to perform the instructions below only if an offender is no longer in custody (escapes, releases, transfers, etc.) during this outage period. In addition to any overrides, please continue with your normal updates through your Jail Management System.
We will notify you to stop using the override procedures once we have the outage resolved. Please contact us if you have any questions or problems logging into VINEWatch.
Customer First Center Support Phone: (866) 561-7057